News

【2024 Special Room Packages】
 

2024.01.01 ~ 2024 12.31
 
Reservation：+886-3-281-2626
Email：resv@kuva-chateau.com.tw

◎ Executive Room (one king bed / two single beds) NT$2,500
◎ Executive Triple Room (one king bed and extra bed) NT$ 3,000 
◎ Semi Deluxe Double Twin Room NT$ 3,500
◎ Deluxe Double Twin Room is NT$ 4,000
◎ Junior Suite NT$ 4,000
◎ Ambassador Suite NT$ 5,000
 
The above prices TWD per night , Excludes 10% Service Charge does not include breakfast!
If you need to purchase additional breakfast, it will be NT$ 538 per person.
※Fridays, Saturdays and Holidays (excluding the last night) need Extra Charge NT$ 1,000.
※ The above items cannot be used in combination with other preferential programs. Kuva Chateau Hotel reserves the right to change and terminate this preferential program.
 
交觀業字No. 1303

【 Fitness Center Notice 】

 
Dear guest,
Kindly be informed that the Energy Fitness Center is on 5th Floor, B Building.

Notice

Dear guest,
Kindly be informed that the Energy Fitness Center is on 5th Floor, B Building.
➤Fitness Center: Morning Opening Hours 06:00-22:00
➤Steam Room and Sauna: Morning Opening Hours 07:00-21:30
➤ The Swimming pool is closed during November to May.
 
Should you have any further questions in this regards,
 
Please feel free to contact Energy Fitness Center at extension 2112.

VAT Refund Guidelines for Foreign Travelers

 
Hotel KUVA Chateau is a Tax Refund Shopping (TRS)-posted store, which has the approval of Taipei National Tax Administration, Ministry of Finance.
Foreign travelers, who make purchases of at least  NT $2,000 at Hotel KUVA Chateau on the same day, are eligible for a refund of the 5% VAT paid on those purchased goods. To claim the refund, it is necessary to apply at the port of the departure from the R.O.C. within  90 days following the date of purchase, and should take the purchased goods out of the country.
If you need to apply for the tax refund, you may obtain an application form for VAT refund at the first floor’s tax refund counter.
Requirement for VAT Refund:
Foreign travelers holding passports from countries other than the R.O.C., travel documents or R.O.C. passports without personal ID numbers attached.

【Prohibition of Harassment and Disclosure of Sexual Offenses】

 
Kuva Chateau Hotel (hereinafter referred to as "the Hotel") aims to prevent and address incidents of harassment by providing a harassment-free work environment. In accordance with Article 13 of the Gender Equality in Employment Act, Guidelines for Complaints and Disciplinary Measures for Workplace Harassment Prevention, and Article 7 of the Sexual Harassment Prevention Act, the Hotel has established the "Guidelines for the Prevention, Complaint, and Investigation of Sexual Harassment at Kuva Chateau Hotel" and hereby makes the following public disclosure and statement:
  1. No person shall engage in sexual harassment or sexual offenses against others.
  2. Those who commit sexual harassment shall be subject to a fine of no less than NT$10,000 and no more than NT$100,000 according to the law. If the harassment is committed using one's authority or position, the fine shall be increased by one-half.
  3. Individuals who engage in sexual harassment or sexual offenses against others shall bear legal criminal and civil liabilities.
  4. In the event of discovering or becoming aware of a sexual harassment incident, the Hotel's dedicated complaint hotline is as follows:

【Fraud Prevention Advisory】

 
Kuva Chateau Hotel would like to remind you that we will not make phone calls requesting your credit card account or banking information. We will not conduct credit card refund operations over the phone under the pretext of mistaken charges. We will also not ask you to perform online or physical ATM transactions, change payment methods, or make additional payments. Please remain vigilant to avoid falling victim to scams.
 
If you receive any suspicious phone calls or text messages making the above-mentioned requests, please disregard them and promptly report the incident to the Taiwan National Police Agency's Anti-Fraud Hotline at 165 or through the Ministry of the
 
Interior's Anti-Fraud website: https://www.165.gov.tw/list_protection.aspx

【Taoyuan YouBike】

Nearest rental station to our hotel: "Guangming Park" rental station.

For more detailed information, please visit the 「YouBike」.

Privacy Policy

This policy explains how cookies are used on this website. The policy may be amended from time to time. All changes made to this Privacy Policy will be updated on our website. By using this site you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from this site please either disable cookies or refrain from using this site.

What are Cookies?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer"s hard disk so that the website can recognise you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit.

Types of Cookies

There are two main types of cookies:

Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow the website to recognise you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable the website to "recognise" you on your return, remember your preferences, and tailor services to you.
In addition to session cookies and persistent cookies, there may be other cookies which are set by the website which you have chosen to visit, such as this website, in order to provide us or third parties with information.

Our use of Cookies

We currently use, and may use in the future, cookies on our website. Cookies allow us to provide a customized experience. This is a common practice on most commercial websites.

By accessing our website, you agree that we can place cookies in your device. These cookies include domain information that is used to maintain aggregate website data and aids us to learn about the online behaviour of our guests, including how often they visit our website and their click-through behaviour on our website. This information is used to improve our website’s content and navigation for our guests and to personalize our guests’ online experience.

Our website may allow third parties to download cookies to your device. Third parties, including analytics firms and business partners, may use cookies and other technologies to collect non-personal data about your online activities while you are using our website.

We use session cookies to help us maintain security and verify your details whilst you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page. We use persistent cookies to collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve the structure of our website.

Some of our cookies may collect and store your personal information, such as your name or email address. We are committed to respecting and protecting your privacy and will ensure that all personal information collected by us is kept and treated in accordance with our privacy policy.

Refusing Cookies on this site

Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie.